How secure is WhatsApp?

As a regulated entity, SAMY is obliged to identify and verify the identity of customers as part of the customer due diligence requirements . SAMY is adopting the WhatsApp solution to enhance the overall CDD processes of non face-to-face business relationship establishment.

Documents are requested only via our authorised corporate WhatsApp number which is connected to our secured StashAway network, protected by a firewall, and requires multi-factor authentication to access. It is a VPN, just like your bank’s intranet. WhatsApp also has end-to-end encryption.