Complete Guide to EPF Withdrawal: How and When to Withdraw Money from KWSP

24 March 2025

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The Employees Provident Fund (EPF), known as Kumpulan Wang Simpanan Pekerja (KWSP) in Malaysia, is a mandatory retirement savings scheme designed to provide financial security for employees during their working years and post-retirement. Contributions are made monthly by both employers and employees, ensuring that Malaysians have a financial cushion when they leave the workforce.

EPF is designed to ensure that every working Malaysian has enough savings for retirement, but life’s financial demands don’t always wait. Whether you need funds for buying a home, funding your child’s education, or handling an emergency, EPF offers different types of withdrawals

However, while withdrawals may provide immediate relief, they also reduce your retirement savings, which could impact your financial security later in life. This guide breaks down the various EPF withdrawal options, eligibility criteria, and key considerations to help you manage your savings wisely.

EPF account structure

Account TypeAllocation (%)Purpose
Account 1 (Akaun Persaraan)75Reserved for long-term retirement savings
Account 2 (Akaun Sejahtera)15Available for specific withdrawals such as housing, education, healthcare, etc
Account 3 (Akaun Fleksibel)10Allows withdrawals anytime for general financial needs

Withdrawal from akaun Fleksible

Akaun Fleksible (Account 3), introduced in April 2024, allows members to withdraw savings anytime for financial needs. This initiative balances short-term liquidity with long-term retirement planning, providing flexibility without strict restrictions.

Eligibility for Akaun Fleksible withdrawal

CriteriaDetails
Who can withdraw?Malaysians & Non-Malaysians, active EPF members with contributions to Account 3, below 55 years old
Withdrawal limitMaximum: Subject to available balance, Minimum: RM50 per transaction, Frequency: One withdrawal per day
Verification requirementsNo documents needed. Thumbprint verification required for withdrawals above RM10,000 if no previous withdrawal history or bank details differ, or for withdrawals above RM30,000
Payment methodApproved withdrawal amounts are credited directly into the member’s bank account
Bank account requirementsThe account must be active, in the member’s name, and not a joint or company account

Other considerations

  • Daily withdrawals are allowed with minimal restrictions.
  • No supporting documents are required, but an active bank account is needed.
  • Thumbprint verification is needed for certain withdrawals. 

Withdrawal for education

Members can withdraw savings from Akaun Sejahtera (Account 2) to cover education-related expenses. The withdrawal amount is subject to the total tuition fees or outstanding education loan, or the entire savings in Account 2, whichever is lower.

How much can you withdraw?

  • If tuition fees or education loan amount is less than your savings in Akaun Sejahtera, you can only withdraw the exact fee/loan amount.
  • If the balance in Akaun Sejahtera is lower than the required amount, you can withdraw the entire balance.

Eligible expenses covered by EPF education withdrawal

Expense TypeDetails
Tuition fees & chargesCovers tuition fees imposed by the institution or the outstanding loan amount
Hostel & accommodation feesApplicable for local and overseas study programs
One-way flight ticketOnly for first-year students studying abroad or in another state
Certificate Level 3 (SKM Level 3)Withdrawal only applies to tuition fees and is subject to the total savings in Akaun Sejahtera

Eligibility requirements

CriteriaDetails
Who can withdraw?Malaysians & Non-Malaysians, Below 55 years old, Must have savings in Akaun Sejahtera
Study LevelCertificate Level 3 (SKM 3), diploma, or higher (academic, professional, skill-based, vocational)
Study ModeLocal institutions (full-time, part-time, distance learning, franchise programs) or overseas institutions (full-time only)
Financial SupportMust not receive full sponsorship or must have a partial sponsorship/loan
For dependents' educationParents, spouse, and children (biological/adopted/stepchildren) can apply for their dependents' education fees
Education termination casesIf the member/dependent withdraws from studies, fails to graduate, or quits, all overdue fees must be settled within 3 years
Education loan settlementWithdrawal can be used to settle the remaining education loan balance with the loan provider

EPF Education withdrawal for tuition fees vs. study loan

CategoriesTuition FeesStudy Loan
For member's own educationWithdraw to finance tuition feesWithdraw to pay off outstanding education loan
For children's, spouse’s, or parents' educationWithdraw to pay their tuition feesWithdraw to settle their outstanding education loan
Joint withdrawal for children’s educationAllowed (parents can jointly withdraw with their spouse)Not applicable
Joint withdrawal for spouse’s educationAllowed (joint withdrawal with spouse)Not applicable

Withdrawal at age 50

When you reach the age of 50, you have the option to make a one-time partial withdrawal from Akaun Sejahtera to support your pre-retirement financial planning. This withdrawal provides members with early access to their retirement savings before reaching the official withdrawal age of 55.

Requirements

  1. Malaysians and Non-Malaysians
  2. Aged between 50 - 54
  3. Have savings in Akaun Sejahtera

Withdrawal at age 55

Upon reaching the age of 55, all contributions from Akaun Persaraan, Akaun Sejahtera, and Akaun Fleksible will be consolidated into Akaun 55. Members can withdraw all or part of their savings at any time

If you choose to continue working beyond the age of 55, any new contributions will go into Akaun Emas, which can only be withdrawn at age 60.

Requirements

  1. Malaysians and Non-Malaysians
  2. Aged between 55 - 59
  3. Having savings in Akaun 55

What can you withdraw?

Withdrawal EligibilityMalaysianNon-Malaysian (Member before 1st August 1998)Non-Malaysian (Member on / after 1st August 1998)
Entire saving from Akaun 55
Partial withdrawal(no min. amount)
*Monthly payment withdrawal(Min. RM100/ month or RM1,200/ year for at least 12 months or until age 100)
Combination of partial and monthly payment withdrawal
Yearly dividend payment withdrawal(lump sum based on previous year’s savings)
**Monthly dividend payment withdrawal
***Age 55 withdrawal; Application can be made anytime; Min. transferred amount is RM 1,000.00; Required to retain min. of RM 1,000.00 in Akaun 55

*Payments will be credited on the 25th of each month. If the 25th falls on Saturday, Sunday or public holiday, the payment will be credited on the next business day

**Minimum withdrawal is RM600 (RM100 per month for at least 6 months). The minimum payment period is 6 months and maximum up to 12 months)

***Application through i-Akaun (Member). Transfer of withdrawal amount from Akaun 55 is only allowed to the appointed Fund Management Institutions (FMIs)

Withdrawal at age 60

The Age 60 Withdrawal is an extension of the Age 55 Withdrawal, catered for members who choose to continue working beyond 55 and retire later. Upon reaching age 60, all savings from Akaun 55 and Akaun Emas will be consolidated, and members can opt for a lump sum or partial withdrawal at any time to support their retirement.

Requirements

  1. Malaysians and Non-Malaysians
  2. Aged 60 and above
  3. Have savings with the EPH

What can you withdraw?

Withdrawal EligibilityMalaysianNon-Malaysian (Member before 1st August 1998)Non-Malaysian (Member on / after 1st August 1998)
Entire savings from Akaun 55
Entire savings from Akaun Emas
Partial withdrawal (no min. amount)
*Monthly payment withdrawal (Min. RM100/ month or RM1,200/ year for at least 12 months or until age 100)
Combination of partial and monthly payment withdrawal
Yearly dividend payment withdrawal(lump sum based on previous year’s savings)
**Monthly dividend payment withdrawal
***Age 55 withdrawal; Application can be made anytime; Min. transferred amount is RM 1,000.00; Required to retain min. of RM 1,000.00 in Akaun 55

*Payments will be credited on the 25th of each month. If the 25th falls on Saturday, Sunday or public holiday, the payment will be credited on the next business day

**Minimum withdrawal is RM600 (RM100 per month for at least 6 months). The minimum payment period is 6 months and maximum up to 12 months)

***Application through i-Akaun (Member). Transfer of withdrawal amount from Akaun 55 is only allowed to the appointed Fund Management Institutions (FMIs)

Withdrawal for Hajj

Muslim members who plan to perform Hajj can use their Akaun Sejahtera savings to supplement their Lembaga Tabung Haji (LTH) savings for hajj expenses. This withdrawal helps eligible members to cover the cost of their pilgrimage.

Requirements

  1. Below 55 years of age
  2. Selected for hajj by Lembaga Tabung Haji (LTH)
  3. First-time applicant for hajj withdrawal
  4. Insufficient savings in LTH to cover the full cost

What can you withdraw?

Members can withdraw the difference between the total hajj cost and their LTH savings balance, subject to a maximum of RM 3,000.00.

Alternatively, if the balance in Akaun Sejahtera is lower than the required amount, members can withdraw the full amount available in the account.

Note:

■  The total hajj cost is determined by LTH based on the hajj season

■  For members performing hajj for the second time and beyond, the above difference in total cost does not include the cost of hajj visa

Withdrawal for housing

EPF allows members to withdraw funds to finance home purchases, loan repayments, and construction costs. However, all housing-related withdrawals are only permitted from Akaun Sejahtera. This means members must have sufficient savings in this account to qualify for any housing withdrawal. Below is a breakdown of the different types of EPF housing withdrawals, along with their key eligibility criteria and requirements.

Types of housing withdrawal

Withdrawal TypePurposeEligibility CriteriaKey Requirements
Buy House (Developer, Sub-sale, Auction Unit)Purchase a residential homeMalaysians & Non-MalaysiansBelow 55 years oldMinimum RM500 balanceFirst-time withdrawal or previously withdrawn but sold the propertyApproved loan from a recognized lender OR self-financedPurchase must be for residential use
Build House (With land purchase / On owned land)Construct a house on owned or purchased landMalaysians & Non-MalaysiansBelow 55 years oldMinimum RM500 balanceFirst-time withdrawal or previously withdrawn but sold the propertyApproved loan from a recognized lender OR self-financedConstruction agreement must be within 3 years of application
Housing Loan Monthly InstalmentPay monthly instalments for an outstanding housing loanMalaysians & Non-MalaysiansBelow 55 years oldMinimum RM600 balanceThe property must be under the applicant’s nameMust have an ongoing housing loan with an EPF-approved lenderWithdrawal must cover at least 6 months of instalments
Reduce/Redeem Housing LoanReduce or fully settle an existing housing loanMalaysians & Non-MalaysiansBelow 55 years oldMinimum RM500 balanceMust be the registered owner of the propertyThe property must be used as collateralCan apply once a year from the last withdrawal date
Flexible Housing WithdrawalUse future EPF savings to increase housing loan eligibilityMalaysians & PRsBelow 54 years oldHousing loan with EPF-approved lenderCan only be used for one house at a timeSavings set aside cannot be used for other withdrawals (e.g., education, health)Funds remain under member's ownership, and dividends continue to be credited
PR1MA HousingFinance a PR1MA home purchase under Skim Pembiayaan Fleksibel (SPEF)MalaysiansBelow 55 years oldPR1MA home buyerMust have a housing loan under SPEFNever made a housing withdrawal before OR previously withdrawn but sold the propertyFunds will be directly disbursed to the financial institution

Key considerations for EPF housing withdrawals

  • All withdrawals are strictly from Akaun Sejahtera. Members cannot use Akaun Persaraan for any pre-retirement housing withdrawals.
  • Joint Withdrawals: Members can apply individually or jointly with their spouse or family members to increase the withdrawal amount.
  • Loan Refinancing: Withdrawals for loan redemption are based on the lower of the original loan amount or outstanding balance.
  • Withdrawal Limitations: EPF withdrawals cannot be used for home renovations, third-home purchases, overseas properties, or personal loans.
  • Manual Applications: Certain property types, such as SOHO units, require manual applications at EPF counters.

Withdrawal for healthcare and wellbeing

Healthcare costs can be a significant financial burden, especially for long-term treatments and critical illnesses. EPF allows withdrawals for medical expenses exclusively from Akaun Sejahtera, ensuring members can access funds for themselves and their dependents when facing health-related challenges. Below is a breakdown of the different types of healthcare withdrawals available under EPF.

Types of EPF withdrawals for healthcare

Withdrawal TypePurposeEligible AccountEligibility CriteriaKey Requirements
Critical Illness WithdrawalCovers medical expenses for approved illnesses, treatments, and medical equipmentAkaun SejahteraMalaysians & Non-MalaysiansBelow 55 years oldMedical costs not fully covered by employerMust be for an EPF-approved critical illnessCovers self, spouse, children, parents, or biological siblingsMedical report and hospital bills required
Fertility Treatment WithdrawalCovers costs for fertility treatments such as IUI, IVF, and ICSIAkaun SejahteraMalaysians & Non-MalaysiansBelow 55 years oldLegally married couples (husband/wife)Medical costs must not be covered by employerOnly for medically approved fertility treatmentsMedical report and payment receipts required
Incapacitation WithdrawalAllows full withdrawal of EPF savings for members deemed unable to workAkaun Sejahtera & Akaun PersaraanMalaysians & Non-MalaysiansBelow 60 years oldCertified physically/mentally incapacitatedMust be assessed by an EPF medical boardCan receive an additional RM5,000 Incapacitation Benefit if employment was terminated due to incapacityRequires employer confirmation letter and medical report

Key considerations for EPF healthcare withdrawals

  • All withdrawals are strictly from Akaun Sejahtera. Akaun Persaraan savings cannot be used for medical withdrawals, except for incapacitation cases.
  • Supporting dependents: Members can withdraw funds for immediate family members, including spouses, children, parents, and biological siblings.
  • Partial employer coverage: If the employer partially covers medical costs, members can only withdraw the remaining unpaid amount.
  • Medical verification: A valid medical report from an EPF-approved institution is required for all healthcare withdrawals.
  • Incapacitation verification: Members applying for incapacitation withdrawal must undergo an assessment by an EPF-appointed medical board.

Withdrawal for leaving the country

Members who are permanently leaving Malaysia—whether due to renouncing Malaysian citizenship, returning to their home country as an expatriate, or as a foreign worker—can withdraw their entire EPF savings.

Who can apply?

EligibilityCriteria
Malaysians & Permanent Residents (PR)Must have renounced Malaysian citizenship or PR status
Expatriates & Foreign WorkersMust be no longer employed in Malaysia or planning to leave the country permanently
Must have EPF savingsWithdrawal is only applicable for existing EPF members

Required documents

DocumentsPurpose
Form KWSP 9K (AHL) & ChecklistOfficial withdrawal application
Copy of valid passportProof of identity
Form KWSP 3 (Pindaan)Required for mail submissions or failed thumbprint verification
Bank passbook/Savings account statementMust be an active account with an EPF panel bank

Additional documents (Based on member’s status)

Member CategoryRequired Supporting Documents
Ex-Citizen- Proof of Renunciation: Letter of renunciation of citizenship (Form K/Y) OR Confirmation letter from Malaysian NRD/Malaysian Embassy/High Commission
Permanent Resident (PR)- Proof of Surrender: Confirmation letter for surrender of PR status from Malaysian NRD
Expatriate- Apply 2 Months Before Leaving- Proof of Employment: Valid Work Permit- Proof of Termination: Resignation letter, contract termination letter, income tax clearance letter, or work permit cancellation- Proof of Contribution: Employer’s contribution confirmation OR letter from the applicant’s embassy
Foreign Worker- Proof of Employment: Valid Work Permit- Proof of Contribution: Employer’s contribution confirmation OR letter from the applicant’s embassy- Proof of Departure: Check-out memo from Malaysian Immigration Department

Key takeaways

  • Entire EPF savings can be withdrawn when permanently leaving Malaysia.
  • Supporting documents depend on your status (Malaysian, PR, expatriate, or foreign worker).
  • Expatriates should apply at least 2 months before leaving.
  • Foreign workers must provide a check-out memo from Immigration.

Withdrawal when you have more than RM 1 million

The EPF provides members with savings exceeding RM1 million the flexibility to withdraw and manage their excess funds independently. This allows greater control over personal financial planning while maintaining security for retirement.

Who Can Apply

  1. Malaysians & Non-Malaysians
  2. Below 55 years of age
  3. Have savings exceeding RM1 million with the EPF

What You Can Withdraw

Any savings exceeding RM1 million can be withdrawn, with the amount deducted in the following order: first from Akaun Fleksibel, followed by Akaun Sejahtera if necessary. If both accounts are insufficient, the remaining withdrawal amount will be taken from Akaun Persaraan.

What is Retirement Income Adequacy (RIA) framework 

Set to launch in January 2026, the RIA framework allows members to set savings targets that reflect different retirement lifestyles and aspirations. The framework encourages a monthly drawdown for 20 years, aligned with average life expectancy in Malaysia. 

To illustrate, the different levels of savings will translate into the following at Retirement Age:

TierCalculationSavings Amount (RM)Monthly Withdrawal (Year 1)Monthly Withdrawal (Year 20)
Basic savings60% of Adequate Savings390,0002,7087,389
Adequate savings240 × Adequate Retirement Income650,0001,6254,434
Enhanced savings2 × Adequate Savings1,300,0005,41714,779

Transition period for new basic savings

The transition to the new Basic Savings benchmark of RM390,000 will be implemented gradually over three years to allow EPF members to adjust to the higher savings requirement. 

The phased approach ensures that members have sufficient time to plan their contributions and align their retirement savings accordingly. The transition timeline is as follows:

  • RM 290,000 effective 1 January 2026
  • RM 340,000 effective 1 January 2027
  • RM 390,000 effective 1 January 2028

This gradual increase replaces the previous Basic Savings benchmark of RM 240,000.

To ensure the RIA Framework remains relevant and reflects changing economic conditions, the savings benchmarks will be reviewed every three years, starting in 2029. The Belanjawanku study, which assesses the cost of living and reasonable living standards for different demographics in Malaysia, will serve as the basis for these adjustments.

This means that after 2029, the Basic Savings, Adequate Savings, and Enhanced Savings levels may be revised to match inflation, changes in living costs, and economic conditions.

Excess savings withdrawal update

For members with over RM 1 million in EPF savings, withdrawals will now be aligned with the Enhanced Savings benchmark of RM 1.3 million at age 60, offering greater flexibility in managing excess funds.

Similar to the phased Basic Savings transition, the withdrawal threshold for savings above RM 1 million will increase by RM 100,000 annually over the next three years.

Additionally, under the Managed Investment Scheme (MIS), members can transfer up to 30% of savings exceeding Basic Savings in Akaun Persaraan to approved funds managed by Fund Management Institutions (FMIs).

Savings benchmarks by age

AgeBasic Savings (RM)Adequate Savings (RM)Enhanced Savings (RM)
181,4001,5002,500
3038,00047,50085,400
50217,000339,000652,000
60390,000650,0001,300,000

Impact on EPF members

As of October 2024, 36% of active formal EPF members meet the existing Basic Savings benchmark (RM 240,000 at age 55). With the new benchmarks, this percentage may temporarily decline in the short term. However, these adjustments are essential to ensure that retirement savings remain adequate amid increasing living costs.

The RIA framework is a step towards securing sustainable retirement income, providing members with a clear savings roadmap and structured withdrawals for financial security in their later years.

Withdrawal channel explained

EPF members can choose between online and manual withdrawal methods, depending on convenience and withdrawal type.

Withdrawal ChannelProcessKey Details
Online via i-AkaunRegistration & ActivationMembers must register and activate their i-Akaun to access online withdrawal services.
Application SubmissionSubmit withdrawal applications digitally through i-Akaun.
Thumbprint VerificationRequired for certain withdrawals, especially high-value transactions. Verification can be done via Self-Service Terminal (SST) at EPF offices.
Manual at EPF BranchesForm SubmissionMembers must complete and submit the relevant withdrawal form in person.
Required DocumentsA checklist of supporting documents must be provided based on the withdrawal type.
Processing TimeWithdrawal applications are reviewed, and approved funds are disbursed within the standard processing timeframe.

Both channels offer secure and structured withdrawal processes to ensure efficient fund access for members.

EPF withdrawals: a financial safety net, not a quick cash solution

Withdrawing from your EPF savings should never be treated lightly, especially when it comes to your retirement funds. While Account 3 offers flexibility for short-term needs and Account 2 allows for essential expenses like housing and healthcare, every withdrawal reduces the amount available for your future.

Retirement savings are meant to sustain you when you no longer have an active income, and depleting them prematurely could mean financial struggles later in life. With the rising cost of living and increasing life expectancy, ensuring that you have sufficient savings to maintain your desired lifestyle post-retirement is crucial.

Before making any EPF withdrawal, consider the long-term impact on your financial security. If possible, explore alternative funding sources for immediate needs and keep your retirement savings intact for when you truly need them. EPF is designed to be a safety net, not a short-term cash reserve—use it wisely to secure a comfortable and stress-free retirement.


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