Complete Guide to EPF Withdrawal: How and When to Withdraw Money from KWSP
The Employees Provident Fund (EPF), known as Kumpulan Wang Simpanan Pekerja (KWSP) in Malaysia, is a mandatory retirement savings scheme designed to provide financial security for employees during their working years and post-retirement. Contributions are made monthly by both employers and employees, ensuring that Malaysians have a financial cushion when they leave the workforce.
EPF is designed to ensure that every working Malaysian has enough savings for retirement, but life’s financial demands don’t always wait. Whether you need funds for buying a home, funding your child’s education, or handling an emergency, EPF offers different types of withdrawals.
However, while withdrawals may provide immediate relief, they also reduce your retirement savings, which could impact your financial security later in life. This guide breaks down the various EPF withdrawal options, eligibility criteria, and key considerations to help you manage your savings wisely.
EPF account structure
Account Type | Allocation (%) | Purpose |
---|---|---|
Account 1 (Akaun Persaraan) | 75 | Reserved for long-term retirement savings |
Account 2 (Akaun Sejahtera) | 15 | Available for specific withdrawals such as housing, education, healthcare, etc |
Account 3 (Akaun Fleksibel) | 10 | Allows withdrawals anytime for general financial needs |
Withdrawal from akaun Fleksible
Akaun Fleksible (Account 3), introduced in April 2024, allows members to withdraw savings anytime for financial needs. This initiative balances short-term liquidity with long-term retirement planning, providing flexibility without strict restrictions.
Eligibility for Akaun Fleksible withdrawal
Criteria | Details |
---|---|
Who can withdraw? | Malaysians & Non-Malaysians, active EPF members with contributions to Account 3, below 55 years old |
Withdrawal limit | Maximum: Subject to available balance, Minimum: RM50 per transaction, Frequency: One withdrawal per day |
Verification requirements | No documents needed. Thumbprint verification required for withdrawals above RM10,000 if no previous withdrawal history or bank details differ, or for withdrawals above RM30,000 |
Payment method | Approved withdrawal amounts are credited directly into the member’s bank account |
Bank account requirements | The account must be active, in the member’s name, and not a joint or company account |
Other considerations
- Daily withdrawals are allowed with minimal restrictions.
- No supporting documents are required, but an active bank account is needed.
- Thumbprint verification is needed for certain withdrawals.
Withdrawal for education
Members can withdraw savings from Akaun Sejahtera (Account 2) to cover education-related expenses. The withdrawal amount is subject to the total tuition fees or outstanding education loan, or the entire savings in Account 2, whichever is lower.
How much can you withdraw?
- If tuition fees or education loan amount is less than your savings in Akaun Sejahtera, you can only withdraw the exact fee/loan amount.
- If the balance in Akaun Sejahtera is lower than the required amount, you can withdraw the entire balance.
Eligible expenses covered by EPF education withdrawal
Expense Type | Details |
---|---|
Tuition fees & charges | Covers tuition fees imposed by the institution or the outstanding loan amount |
Hostel & accommodation fees | Applicable for local and overseas study programs |
One-way flight ticket | Only for first-year students studying abroad or in another state |
Certificate Level 3 (SKM Level 3) | Withdrawal only applies to tuition fees and is subject to the total savings in Akaun Sejahtera |
Eligibility requirements
Criteria | Details |
---|---|
Who can withdraw? | Malaysians & Non-Malaysians, Below 55 years old, Must have savings in Akaun Sejahtera |
Study Level | Certificate Level 3 (SKM 3), diploma, or higher (academic, professional, skill-based, vocational) |
Study Mode | Local institutions (full-time, part-time, distance learning, franchise programs) or overseas institutions (full-time only) |
Financial Support | Must not receive full sponsorship or must have a partial sponsorship/loan |
For dependents' education | Parents, spouse, and children (biological/adopted/stepchildren) can apply for their dependents' education fees |
Education termination cases | If the member/dependent withdraws from studies, fails to graduate, or quits, all overdue fees must be settled within 3 years |
Education loan settlement | Withdrawal can be used to settle the remaining education loan balance with the loan provider |
EPF Education withdrawal for tuition fees vs. study loan
Categories | Tuition Fees | Study Loan |
---|---|---|
For member's own education | Withdraw to finance tuition fees | Withdraw to pay off outstanding education loan |
For children's, spouse’s, or parents' education | Withdraw to pay their tuition fees | Withdraw to settle their outstanding education loan |
Joint withdrawal for children’s education | Allowed (parents can jointly withdraw with their spouse) | Not applicable |
Joint withdrawal for spouse’s education | Allowed (joint withdrawal with spouse) | Not applicable |
Withdrawal at age 50
When you reach the age of 50, you have the option to make a one-time partial withdrawal from Akaun Sejahtera to support your pre-retirement financial planning. This withdrawal provides members with early access to their retirement savings before reaching the official withdrawal age of 55.
Requirements
- Malaysians and Non-Malaysians
- Aged between 50 - 54
- Have savings in Akaun Sejahtera
Withdrawal at age 55
Upon reaching the age of 55, all contributions from Akaun Persaraan, Akaun Sejahtera, and Akaun Fleksible will be consolidated into Akaun 55. Members can withdraw all or part of their savings at any time.
If you choose to continue working beyond the age of 55, any new contributions will go into Akaun Emas, which can only be withdrawn at age 60.
Requirements
- Malaysians and Non-Malaysians
- Aged between 55 - 59
- Having savings in Akaun 55
What can you withdraw?
Withdrawal Eligibility | Malaysian | Non-Malaysian (Member before 1st August 1998) | Non-Malaysian (Member on / after 1st August 1998) |
---|---|---|---|
Entire saving from Akaun 55 | ✅ | ✅ | ✅ |
Partial withdrawal(no min. amount) | ✅ | ✅ | ❌ |
*Monthly payment withdrawal(Min. RM100/ month or RM1,200/ year for at least 12 months or until age 100) | ✅ | ✅ | ❌ |
Combination of partial and monthly payment withdrawal | ✅ | ✅ | ❌ |
Yearly dividend payment withdrawal(lump sum based on previous year’s savings) | ✅ | ✅ | ❌ |
**Monthly dividend payment withdrawal | ✅ | ✅ | ❌ |
***Age 55 withdrawal; Application can be made anytime; Min. transferred amount is RM 1,000.00; Required to retain min. of RM 1,000.00 in Akaun 55 | ✅ | ✅ | ❌ |
*Payments will be credited on the 25th of each month. If the 25th falls on Saturday, Sunday or public holiday, the payment will be credited on the next business day
**Minimum withdrawal is RM600 (RM100 per month for at least 6 months). The minimum payment period is 6 months and maximum up to 12 months)
***Application through i-Akaun (Member). Transfer of withdrawal amount from Akaun 55 is only allowed to the appointed Fund Management Institutions (FMIs)
Withdrawal at age 60
The Age 60 Withdrawal is an extension of the Age 55 Withdrawal, catered for members who choose to continue working beyond 55 and retire later. Upon reaching age 60, all savings from Akaun 55 and Akaun Emas will be consolidated, and members can opt for a lump sum or partial withdrawal at any time to support their retirement.
Requirements
- Malaysians and Non-Malaysians
- Aged 60 and above
- Have savings with the EPH
What can you withdraw?
Withdrawal Eligibility | Malaysian | Non-Malaysian (Member before 1st August 1998) | Non-Malaysian (Member on / after 1st August 1998) |
---|---|---|---|
Entire savings from Akaun 55 | ✅ | ✅ | ✅ |
Entire savings from Akaun Emas | ✅ | ✅ | ✅ |
Partial withdrawal (no min. amount) | ✅ | ✅ | ❌ |
*Monthly payment withdrawal (Min. RM100/ month or RM1,200/ year for at least 12 months or until age 100) | ✅ | ✅ | ❌ |
Combination of partial and monthly payment withdrawal | ✅ | ✅ | ❌ |
Yearly dividend payment withdrawal(lump sum based on previous year’s savings) | ✅ | ✅ | ❌ |
**Monthly dividend payment withdrawal | ✅ | ✅ | ❌ |
***Age 55 withdrawal; Application can be made anytime; Min. transferred amount is RM 1,000.00; Required to retain min. of RM 1,000.00 in Akaun 55 | ✅ | ✅ | ❌ |
*Payments will be credited on the 25th of each month. If the 25th falls on Saturday, Sunday or public holiday, the payment will be credited on the next business day
**Minimum withdrawal is RM600 (RM100 per month for at least 6 months). The minimum payment period is 6 months and maximum up to 12 months)
***Application through i-Akaun (Member). Transfer of withdrawal amount from Akaun 55 is only allowed to the appointed Fund Management Institutions (FMIs)
Withdrawal for Hajj
Muslim members who plan to perform Hajj can use their Akaun Sejahtera savings to supplement their Lembaga Tabung Haji (LTH) savings for hajj expenses. This withdrawal helps eligible members to cover the cost of their pilgrimage.
Requirements
- Below 55 years of age
- Selected for hajj by Lembaga Tabung Haji (LTH)
- First-time applicant for hajj withdrawal
- Insufficient savings in LTH to cover the full cost
What can you withdraw?
Members can withdraw the difference between the total hajj cost and their LTH savings balance, subject to a maximum of RM 3,000.00.
Alternatively, if the balance in Akaun Sejahtera is lower than the required amount, members can withdraw the full amount available in the account.
Note:
■ The total hajj cost is determined by LTH based on the hajj season
■ For members performing hajj for the second time and beyond, the above difference in total cost does not include the cost of hajj visa
Withdrawal for housing
EPF allows members to withdraw funds to finance home purchases, loan repayments, and construction costs. However, all housing-related withdrawals are only permitted from Akaun Sejahtera. This means members must have sufficient savings in this account to qualify for any housing withdrawal. Below is a breakdown of the different types of EPF housing withdrawals, along with their key eligibility criteria and requirements.
Types of housing withdrawal
Withdrawal Type | Purpose | Eligibility Criteria | Key Requirements |
---|---|---|---|
Buy House (Developer, Sub-sale, Auction Unit) | Purchase a residential home | Malaysians & Non-MalaysiansBelow 55 years oldMinimum RM500 balance | First-time withdrawal or previously withdrawn but sold the propertyApproved loan from a recognized lender OR self-financedPurchase must be for residential use |
Build House (With land purchase / On owned land) | Construct a house on owned or purchased land | Malaysians & Non-MalaysiansBelow 55 years oldMinimum RM500 balance | First-time withdrawal or previously withdrawn but sold the propertyApproved loan from a recognized lender OR self-financedConstruction agreement must be within 3 years of application |
Housing Loan Monthly Instalment | Pay monthly instalments for an outstanding housing loan | Malaysians & Non-MalaysiansBelow 55 years oldMinimum RM600 balance | The property must be under the applicant’s nameMust have an ongoing housing loan with an EPF-approved lenderWithdrawal must cover at least 6 months of instalments |
Reduce/Redeem Housing Loan | Reduce or fully settle an existing housing loan | Malaysians & Non-MalaysiansBelow 55 years oldMinimum RM500 balance | Must be the registered owner of the propertyThe property must be used as collateralCan apply once a year from the last withdrawal date |
Flexible Housing Withdrawal | Use future EPF savings to increase housing loan eligibility | Malaysians & PRsBelow 54 years oldHousing loan with EPF-approved lender | Can only be used for one house at a timeSavings set aside cannot be used for other withdrawals (e.g., education, health)Funds remain under member's ownership, and dividends continue to be credited |
PR1MA Housing | Finance a PR1MA home purchase under Skim Pembiayaan Fleksibel (SPEF) | MalaysiansBelow 55 years oldPR1MA home buyer | Must have a housing loan under SPEFNever made a housing withdrawal before OR previously withdrawn but sold the propertyFunds will be directly disbursed to the financial institution |
Key considerations for EPF housing withdrawals
- All withdrawals are strictly from Akaun Sejahtera. Members cannot use Akaun Persaraan for any pre-retirement housing withdrawals.
- Joint Withdrawals: Members can apply individually or jointly with their spouse or family members to increase the withdrawal amount.
- Loan Refinancing: Withdrawals for loan redemption are based on the lower of the original loan amount or outstanding balance.
- Withdrawal Limitations: EPF withdrawals cannot be used for home renovations, third-home purchases, overseas properties, or personal loans.
- Manual Applications: Certain property types, such as SOHO units, require manual applications at EPF counters.
Withdrawal for healthcare and wellbeing
Healthcare costs can be a significant financial burden, especially for long-term treatments and critical illnesses. EPF allows withdrawals for medical expenses exclusively from Akaun Sejahtera, ensuring members can access funds for themselves and their dependents when facing health-related challenges. Below is a breakdown of the different types of healthcare withdrawals available under EPF.
Types of EPF withdrawals for healthcare
Withdrawal Type | Purpose | Eligible Account | Eligibility Criteria | Key Requirements |
---|---|---|---|---|
Critical Illness Withdrawal | Covers medical expenses for approved illnesses, treatments, and medical equipment | Akaun Sejahtera | Malaysians & Non-MalaysiansBelow 55 years oldMedical costs not fully covered by employer | Must be for an EPF-approved critical illnessCovers self, spouse, children, parents, or biological siblingsMedical report and hospital bills required |
Fertility Treatment Withdrawal | Covers costs for fertility treatments such as IUI, IVF, and ICSI | Akaun Sejahtera | Malaysians & Non-MalaysiansBelow 55 years oldLegally married couples (husband/wife) | Medical costs must not be covered by employerOnly for medically approved fertility treatmentsMedical report and payment receipts required |
Incapacitation Withdrawal | Allows full withdrawal of EPF savings for members deemed unable to work | Akaun Sejahtera & Akaun Persaraan | Malaysians & Non-MalaysiansBelow 60 years oldCertified physically/mentally incapacitated | Must be assessed by an EPF medical boardCan receive an additional RM5,000 Incapacitation Benefit if employment was terminated due to incapacityRequires employer confirmation letter and medical report |
Key considerations for EPF healthcare withdrawals
- All withdrawals are strictly from Akaun Sejahtera. Akaun Persaraan savings cannot be used for medical withdrawals, except for incapacitation cases.
- Supporting dependents: Members can withdraw funds for immediate family members, including spouses, children, parents, and biological siblings.
- Partial employer coverage: If the employer partially covers medical costs, members can only withdraw the remaining unpaid amount.
- Medical verification: A valid medical report from an EPF-approved institution is required for all healthcare withdrawals.
- Incapacitation verification: Members applying for incapacitation withdrawal must undergo an assessment by an EPF-appointed medical board.
Withdrawal for leaving the country
Members who are permanently leaving Malaysia—whether due to renouncing Malaysian citizenship, returning to their home country as an expatriate, or as a foreign worker—can withdraw their entire EPF savings.
Who can apply?
Eligibility | Criteria |
---|---|
Malaysians & Permanent Residents (PR) | Must have renounced Malaysian citizenship or PR status |
Expatriates & Foreign Workers | Must be no longer employed in Malaysia or planning to leave the country permanently |
Must have EPF savings | Withdrawal is only applicable for existing EPF members |
Required documents
Documents | Purpose |
---|---|
Form KWSP 9K (AHL) & Checklist | Official withdrawal application |
Copy of valid passport | Proof of identity |
Form KWSP 3 (Pindaan) | Required for mail submissions or failed thumbprint verification |
Bank passbook/Savings account statement | Must be an active account with an EPF panel bank |
Additional documents (Based on member’s status)
Member Category | Required Supporting Documents |
---|---|
Ex-Citizen | - Proof of Renunciation: Letter of renunciation of citizenship (Form K/Y) OR Confirmation letter from Malaysian NRD/Malaysian Embassy/High Commission |
Permanent Resident (PR) | - Proof of Surrender: Confirmation letter for surrender of PR status from Malaysian NRD |
Expatriate | - Apply 2 Months Before Leaving- Proof of Employment: Valid Work Permit- Proof of Termination: Resignation letter, contract termination letter, income tax clearance letter, or work permit cancellation- Proof of Contribution: Employer’s contribution confirmation OR letter from the applicant’s embassy |
Foreign Worker | - Proof of Employment: Valid Work Permit- Proof of Contribution: Employer’s contribution confirmation OR letter from the applicant’s embassy- Proof of Departure: Check-out memo from Malaysian Immigration Department |
Key takeaways
- Entire EPF savings can be withdrawn when permanently leaving Malaysia.
- Supporting documents depend on your status (Malaysian, PR, expatriate, or foreign worker).
- Expatriates should apply at least 2 months before leaving.
- Foreign workers must provide a check-out memo from Immigration.
Withdrawal when you have more than RM 1 million
The EPF provides members with savings exceeding RM1 million the flexibility to withdraw and manage their excess funds independently. This allows greater control over personal financial planning while maintaining security for retirement.
Who Can Apply
- Malaysians & Non-Malaysians
- Below 55 years of age
- Have savings exceeding RM1 million with the EPF
What You Can Withdraw
Any savings exceeding RM1 million can be withdrawn, with the amount deducted in the following order: first from Akaun Fleksibel, followed by Akaun Sejahtera if necessary. If both accounts are insufficient, the remaining withdrawal amount will be taken from Akaun Persaraan.
What is Retirement Income Adequacy (RIA) framework
Set to launch in January 2026, the RIA framework allows members to set savings targets that reflect different retirement lifestyles and aspirations. The framework encourages a monthly drawdown for 20 years, aligned with average life expectancy in Malaysia.
To illustrate, the different levels of savings will translate into the following at Retirement Age:
Tier | Calculation | Savings Amount (RM) | Monthly Withdrawal (Year 1) | Monthly Withdrawal (Year 20) |
---|---|---|---|---|
Basic savings | 60% of Adequate Savings | 390,000 | 2,708 | 7,389 |
Adequate savings | 240 × Adequate Retirement Income | 650,000 | 1,625 | 4,434 |
Enhanced savings | 2 × Adequate Savings | 1,300,000 | 5,417 | 14,779 |
Transition period for new basic savings
The transition to the new Basic Savings benchmark of RM390,000 will be implemented gradually over three years to allow EPF members to adjust to the higher savings requirement.
The phased approach ensures that members have sufficient time to plan their contributions and align their retirement savings accordingly. The transition timeline is as follows:
- RM 290,000 effective 1 January 2026
- RM 340,000 effective 1 January 2027
- RM 390,000 effective 1 January 2028
This gradual increase replaces the previous Basic Savings benchmark of RM 240,000.
To ensure the RIA Framework remains relevant and reflects changing economic conditions, the savings benchmarks will be reviewed every three years, starting in 2029. The Belanjawanku study, which assesses the cost of living and reasonable living standards for different demographics in Malaysia, will serve as the basis for these adjustments.
This means that after 2029, the Basic Savings, Adequate Savings, and Enhanced Savings levels may be revised to match inflation, changes in living costs, and economic conditions.
Excess savings withdrawal update
For members with over RM 1 million in EPF savings, withdrawals will now be aligned with the Enhanced Savings benchmark of RM 1.3 million at age 60, offering greater flexibility in managing excess funds.
Similar to the phased Basic Savings transition, the withdrawal threshold for savings above RM 1 million will increase by RM 100,000 annually over the next three years.
Additionally, under the Managed Investment Scheme (MIS), members can transfer up to 30% of savings exceeding Basic Savings in Akaun Persaraan to approved funds managed by Fund Management Institutions (FMIs).
Savings benchmarks by age
Age | Basic Savings (RM) | Adequate Savings (RM) | Enhanced Savings (RM) |
---|---|---|---|
18 | 1,400 | 1,500 | 2,500 |
30 | 38,000 | 47,500 | 85,400 |
50 | 217,000 | 339,000 | 652,000 |
60 | 390,000 | 650,000 | 1,300,000 |
Impact on EPF members
As of October 2024, 36% of active formal EPF members meet the existing Basic Savings benchmark (RM 240,000 at age 55). With the new benchmarks, this percentage may temporarily decline in the short term. However, these adjustments are essential to ensure that retirement savings remain adequate amid increasing living costs.
The RIA framework is a step towards securing sustainable retirement income, providing members with a clear savings roadmap and structured withdrawals for financial security in their later years.
Withdrawal channel explained
EPF members can choose between online and manual withdrawal methods, depending on convenience and withdrawal type.
Withdrawal Channel | Process | Key Details |
---|---|---|
Online via i-Akaun | Registration & Activation | Members must register and activate their i-Akaun to access online withdrawal services. |
Application Submission | Submit withdrawal applications digitally through i-Akaun. | |
Thumbprint Verification | Required for certain withdrawals, especially high-value transactions. Verification can be done via Self-Service Terminal (SST) at EPF offices. | |
Manual at EPF Branches | Form Submission | Members must complete and submit the relevant withdrawal form in person. |
Required Documents | A checklist of supporting documents must be provided based on the withdrawal type. | |
Processing Time | Withdrawal applications are reviewed, and approved funds are disbursed within the standard processing timeframe. |
Both channels offer secure and structured withdrawal processes to ensure efficient fund access for members.
EPF withdrawals: a financial safety net, not a quick cash solution
Withdrawing from your EPF savings should never be treated lightly, especially when it comes to your retirement funds. While Account 3 offers flexibility for short-term needs and Account 2 allows for essential expenses like housing and healthcare, every withdrawal reduces the amount available for your future.
Retirement savings are meant to sustain you when you no longer have an active income, and depleting them prematurely could mean financial struggles later in life. With the rising cost of living and increasing life expectancy, ensuring that you have sufficient savings to maintain your desired lifestyle post-retirement is crucial.
Before making any EPF withdrawal, consider the long-term impact on your financial security. If possible, explore alternative funding sources for immediate needs and keep your retirement savings intact for when you truly need them. EPF is designed to be a safety net, not a short-term cash reserve—use it wisely to secure a comfortable and stress-free retirement.